What Happens When Patients Can’t Get the Care They Need
How a Problem Sparked a Purpose and Led to a New Model of Care.
In 2010, nurse practitioner Kristen Miller worked at a large medical center providing narrowband UVB light therapy for patients with chronic skin conditions. Her patients often told her how their symptoms kept them from doing things they loved, like cooking, golfing, or even playing with their kids. Some were so embarrassed they avoided seeing friends and family. But with light therapy, their symptoms improved, and they reclaimed their lives.
But getting treatment was difficult. Appointments were hard to book, rescheduling was nearly impossible, and parking was a hassle. This caused stress (which makes skin conditions worse!) and sometimes poor adherence to treatment.
That’s when patients started asking:
“Why don’t you open a clinic just for patients who need narrowband UVB?”
Meet Our Franchise Co-Founders
Ann Beyer Bio
For 15 years, I have had the privilege of being part of the journey that became Array Skin Therapy. As CFO of The Array Group, I am fortunate to combine my financial background with my passion for helping build a company that makes a meaningful difference in patients’ lives. I especially enjoy helping our franchise owners navigate the business side of healthcare and giving them the tools, systems, and support they need to succeed.
Fifteen years later we still share our story, our experience, and our passion with others. We hope that by sharing what we have learned, we can inspire other healthcare professionals to join us in expanding access to care and become part of the Array mission.
Vonda Oropeza Bio
I have spent nearly 13 years (and counting) working at Array Skin Therapy. My journey began within our corporate locations, where I gained firsthand experience in the operations and day-to-day work that make our multiple offices successful. Over the years, that experience has given me a deep appreciation for our brand, the staff who makes it possible, and the patients that walk through our door.
Today, as Chief Communications Officer for The Array Group, I lead communications strategy across our franchise system. I have the privilege of partnering with franchise owners to create meaningful communication strategies that foster connection, build confidence, and support growth. I am passionate about bringing people together and helping ensure that everyone across our organization feels informed, connected, and part of something bigger.
For the past four years, I have been actively involved with the International Franchise Association (IFA). I’ve had the opportunity to deepen my understanding of the franchise world and learn from other key industry leaders. This provides a way to stay relevant with new ideas, initiatives and conversations shaping the future of franchising.
What Happens When Patients Can’t Get the Care They Need
How a Problem Sparked a Purpose and Led to a New Model of Care.
In 2010, nurse practitioner Kristen Miller worked at a large medical center providing narrowband UVB light therapy for patients with chronic skin conditions. Her patients often told her how their symptoms kept them from doing things they loved, like cooking, golfing, or even playing with their kids. Some were so embarrassed they avoided seeing friends and family. But with light therapy, their symptoms improved, and they reclaimed their lives.
But getting treatment was difficult. Appointments were hard to book, rescheduling was nearly impossible, and parking was a hassle. This caused stress (which makes skin conditions worse!) and sometimes poor adherence to treatment.
That’s when patients started asking:
“Why don’t you open a clinic just for patients who need narrowband UVB?”
Meet Our Franchise Co-Founder
Ann Beyer Bio
For 15 years, I have had the privilege of being part of the journey that became Array Skin Therapy. As CFO of The Array Group, I am fortunate to combine my financial background with my passion for helping build a company that makes a meaningful difference in patients’ lives. I especially enjoy helping our franchise owners navigate the business side of healthcare and giving them the tools, systems, and support they need to succeed.
Fifteen years later we still share our story, our experience, and our passion with others. We hope that by sharing what we have learned, we can inspire other healthcare professionals to join us in expanding access to care and become part of the Array mission.
Vonda Oropeza Bio
I have spent nearly 13 years (and counting) working at Array Skin Therapy. My journey began within our corporate locations, where I gained firsthand experience in the operations and day-to-day work that make our multiple offices successful. Over the years, that experience has given me a deep appreciation for our brand, the staff who makes it possible, and the patients that walk through our door.
Today, as Chief Communications Officer for The Array Group, I lead communications strategy across our franchise system. I have the privilege of partnering with franchise owners to create meaningful communication strategies that foster connection, build confidence, and support growth. I am passionate about bringing people together and helping ensure that everyone across our organization feels informed, connected, and part of something bigger.
For the past four years, I have been actively involved with the International Franchise Association (IFA). I’ve had the opportunity to deepen my understanding of the franchise world and learn from other key industry leaders. This provides a way to stay relevant with new ideas, initiatives and conversations shaping the future of franchising.
